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General Options & Notifications

At novo, you can have instant notification via email or SMS on all important activity in your business. For example, when a customer placed order on your webstore or a refund has been issued from your retail POS or an invoice has been marked as void. This is a great feature that help you to stay connected with your business 24/7 and be the first one to know what’s happening in your business.

To adjust general options & notification, please go to
Settings > Store Settings > General Options & Notifications
General Options

Turn on or off these parameter as per your requirement.
Require customer: Customer must be selected on all sales & service orders
Require customer for refunds: Customer must be selected to void a sales & service order
Input Product Serial Number: Must input each products serial number on item line.
Disallow due w/o Customer: Must have valid customer to make Due invoice.
Don’t Allow Sales with Negative Stock: Don’t allow sales when a items available quantity is 0 or negative.

Select activity you want to get notification. Also through your Novo dashboard or email.
New webstore order: Notification on dashboard or when an order is placed on your webstore.
Invoice/Product Refund: Notification on dashboard or email when a refund has been issued.
Invoice Void: Notification on dashboard or email notification when an invoice is marked as void.
Invoice Overdue: Notification on dashboard or email notification when an invoice is overdue.
Work Order Overdue: Notification on dashboard or email notification when a work order is overdue.
New Purchase Order: Notification on dashboard or email notification when a new purchase order created.
Purchase Order Overdue: Notification on dashboard or email notification when a purchase order payment is overdue.
Webstore Payment Receive: Notification on dashboard or email notification when a new payment has been recorded through your ecommerce webstore.
New Payment Receive: Notification on dashboard or email notification when a new payment has been recorded.